Reservations

Cancellations

Guest Policies

Reservations

Booking Is Easy!

Reserve your spot early. Our tours fill quickly and early registration ensures the best organization. You can book your reservations online by clicking on the "Book this Trip" button wherever you see it on the site, or by contacting our office at 907-224-9225 (summer) or info@liquid-adventures.com (all times).

Confirmation

Reservations with deposits are accepted in the order received. Reservations are confirmed when we receive 50% of the trip cost. You will recieve a confirmation email. Please read over this email carefully, as it has inportant information about your trip. The balance is due the morning of your adventure.

Deposits and Payment

Feel free to request a trip directly on the website. We'll check our availability, approve your reservation or make any changes necessary, and then the deposit can be made through our secure booking app. Or, if you prefer, you can make the deposit over the phone with us. Please call or email with any questions.

Multi-Day Registration Forms

All our overnight guests are required to complete and return the registration forms we provide including a Trip Registration form, a Release of Liability, and a Medical Form. All of these items will be sent to you once we receive your deposit.

Insurance

We strongly recommend purchasing cancellation, baggage and medical (including evacuation) insurance. This insurance is available through your travel agent and through various providers online.

Cancellations

Cancellation Policy

We feel it is important that our clients understand that we commit a large amount of our trip costs well in advance of trip departure dates, and that others may have been turned away because the trip is full. Of course we regret the receipt of any cancellations and make an effort to keep our policies as flexible and understanding as possible. Therefore, upon receiving written notice of your cancellation, refunds will be issued according to the following schedule:

Up to two weeks before the trip there is a complete refund, two weeks to 48 hours there is a 50% payment fee, within 48 hours there is no refund. Rarely do we cancel trips but occasionally the weather can create conditions that are unfavorable and we will postpone a trip, or some other unforeseen reason will cause a trip cancellation by us. If this happens we will not charge the credit card. *(note our liability ends by not charging the customer a fee or trip price for cancellations by us)

Cancelled Trips

Because of the nature of operating in remote wilderness areas, Liquid Adventures reserves the right to cancel any trip prior to departure for any reason whatsoever, including logistical problems that may impede trip operations. In such cases a full refund will be made of the amount paid to Liquid Adventures. If any trip has to be altered or delayed beyond our reasonable control, the additional cost of changes and delays are the responsibility of the participant. No refunds will be issued for unused services, lodging, meals, transportation, or charters. No amount of the trip will be refunded after the trip has departed. Liquid Adventures reserves the right to alter itineraries at any time for any reason, if the participant withdraws as a result of the alteration, no amount will be refunded.

Guest Policies

Guest Responsibility

We request that you arrive in a healthy state, with the required gear as set out on the equipment check list and an enthusiastic open mind for adventure travel. All of our trips, in some degree, have an exploratory nature to them and we ask participants to have an awareness of group harmony and willingness to laugh and have fun when encountering the unexpected.

Our guides are professionals in their fields and will provide outdoor instruction as required. Liquid Adventures trips require no previous paddling experience from you unless specifically noted. A sincere self-evaluation and some pre-trip conditioning can go a long-way in regards to the type of experience you have in the outdoors, and we encourage you to prepare for your adventure. It is imperative that persons with medical conditions make them known to Liquid Adventures as far in advance to trip departure as possible. You will be provided with a medical form in the registration packet and we ask that you be thorough when completing this form. Throughout the trip you will be responsible to adhere to the directions of the professional guides whom are leading the trip. This is for your safety as well as, the safety of the group and the guides. If you are asked to leave the trip for any reason you are solely responsible for all costs incurred as a result of your actions and no refund will be given.